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TABLE OF CONTENTS
- Pharmacy Overview
- Search for Pharmacy
- Add a Patient Preferred Pharmacy
- Add a Practice Common Pharmacy
- Set a Patient Default Pharmacy
- Remove a Patient Default Pharmacy
- In-House Pharmacy Routing
- See Pharmacy on a Map
Pharmacy Overview
Every pharmacy connected to the Surescripts electronic prescribing network can be searched for and found. You can send an electronic prescription to any pharmacy you find. With that said, not all pharmacies are able to receive all types of electronic prescription orders. For example, not all pharmacies can receive controlled prescriptions. Furthermore, not all pharmacies can receive Compound medication orders.
When searching for a medication, the service levels (the types of prescription messages that a pharmacy can send and receive) will be shown. The possible pharmacy service levels are below. If the service is present, the pharmacy can receive that type of prescription or has that service level.
- New (non-controlled prescriptions)
- Refills
- Controlled Substance
- Cancel
- Change
- Long Term Care
- Rx Fill Indicator Change
- 24-Hour
- Specialty
- Fax accepted
Search for Pharmacy
1. Find the patient in ScriptSure. Then, choose one of the options below.
a. Click the "Pharmacy" tab.
OR
b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy".
4. Select a pharmacy by using one of the options below and click "Select" on the desired pharmacy.
a. Pharmacy Search (at top) – allows you to search for a pharmacy. Only one field is required to search. (If you are having trouble finding a pharmacy, try broadening the search criteria. For example, try searching "Walgreen" instead of "Walgreens Pharmacy".)
b. Patient Preferred: This shows a list of saved pharmacies for the patient so you can quickly select the patient's preferred pharmacy. (For details on how to set patient preferred pharmacies, click here.)
c. Frequently Used: This shows a list of commonly used pharmacies by your practice. (For details on how to set frequently used pharmacies, click here.)
Add a Patient Preferred Pharmacy
1. Find the patient in ScriptSure. Then, choose one of the options below.
a. Click the "Pharmacy" tab.
OR
b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy".
2. Select Pharmacy
b. Set as a patient preferred pharmacy
Add a Practice Common Pharmacy
1. Find the patient in ScriptSure. Then, choose one of the options below.
a. Click the "Pharmacy" tab.
OR
b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy".
2. Select Pharmacy
a. Search for the pharmacy
b. Click the heart to set as a common pharmacy.
Set a Patient Default Pharmacy
The default pharmacy will automatically populate when writing new scripts for the patient.
1. Find the patient in ScriptSure. Then, choose one of the options below.
a. Click the "Pharmacy" tab.
OR
b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy".
2. To set the pharmacy as a default pharmacy, it must first be marked as a "Patient Preferred" pharmacy. (For more directions, click here.)
3. When the pharmacy is listed under the "Patient Preferred" pharmacies, click the icon below to set as a default pharmacy.
Remove a Patient Default Pharmacy
1. Find the patient in ScriptSure. Then, choose one of the options below.
a. Click the "Pharmacy" tab.
OR
b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy".
2. Click the trashcan icon to remove the pharmacy from the patient's preferred list.
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In-House Pharmacy Routing
The steps below detail how send prescriptions to an IN-HOUSE PHARMACY for the practice. The In-House Pharmacy address is the same as the practice address, so there is no additional credentials or demographic setup for In-House routing of prescriptions. When a prescription is created, and after the setup has been enabled, all prescribers will be able to send to the In-House Pharmacy in the normal prescribing workflow.
Setup
The first is the setting to tell ScriptSure the practice will be using In-House Pharmacy routing. In the Settings>Practice Setting>Advanced Practice Setting you will see an option for Practice Utilizes an In-House Pharmacy.
After that setting is turned, if there is a user that is functioning as a pharmacist filling the prescriptions, the user must have the following setting turned on so they can mark off medications as filled. The user would need to go to Settings>User Setting>Miscellaneous.
Routing to In-House Location
1. Select a patient.
2. Select a prescription (dose, # and SIG).
3. At the prescription preview window, modify the prescription as needed.
4. When ready to route the prescription, click the 
pharmacy button at the bottom of the screen. Note: The pharmacy area does not need to be completed.
5. After routing the prescription to In-House Pharmacy, the patient chart will show a blue highlighted row and have a 
button at the end of the row (and a delete button). Note: The delete button can only be utilized to permanently remove an order prior to filling. 
6. An approved user can then click login and click 
button which will indicate to ScriptSure that the medication was filled and delivered to the patient. After clicking Fill the medication will appear as an active prescription on the patient chart.
In-House Pharmacy User Messages
For users that are setup with privileges to FILL In-House Pharmacy prescription orders, the Messages window will have a pending view for the user to see all pending prescriptions that need filling. The user from this one screen can see all pending orders and Fill or Delete them under the Pending In-House Pharmacy selection.
See Pharmacy on a Map
1. Find the patient in ScriptSure. Then, choose one of the options below.
a. Click the "Pharmacy" tab.
OR
2. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy".
3. Search
a. Search for the pharmacy. (See here for more details.)
b. Once you find the pharmacy, click the location icon below to show the pharmacy on a map.
4. The map will be displayed on a new tab with information about the pharmacy.
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