Prescribe Controlled Meds - Steps for Providers

Modified on Thu, 11 May, 2023 at 6:12 PM

TABLE OF CONTENTS


1. Create the Script and Sign into ID.me

2. Complete 2-Factor Authentication

3. Click Approve and Send


1. Create the Script and Sign into ID.me

  1. Log into ScriptSure at https://us.scriptsure.com/#/login
  2. Find and select patient
  3. After selecting the patient you will be in the patient's record and can click green "Prescribe New Drug" button
  4. Search for and select a med, strength, & directions
  5. Edit the script as needed and set a pharmacy destination
  6. Click "Send to Pharmacy"
  7. The 2 factor approval process will begin for the controlled prescriptions.  The ID.MEwindow will prompt the user to login:
    • Enter your Email and username for personal ID.me account (this was created during your initial sign-up with ScriptSure).
    • The ID.me window will then ask you to complete the second step; for many this is the cell phone app.  A green circle will spin On-Screen and it will indicate you need to go to your ID.me app to approve the sign-in to ID.me and ultimately send the controlled prescription.
    • Go to your cell phone, open the Authenticator app and click YES!
  8. You will then be back in ScriptSure and you can review the order and click APPROVE AND SEND; the prescription will then go to the pharmacy.


The video below shows the process in action:




2.   Go to your cell phone and open the ID.me Authenticator (During sign-up all providers download this app to your cell phone).  The Authenticator app has the following icon on your cell phone. 

3.    After opening the app on your cell phone you will see this screen and can click YES to approve the login request (to approve the controlled prescription):




4. After doing the above, back in ScriptSure you will see the final confirmation window where you can click Approve and Send:




NOTE: You may have CODE GENERATOR or a PHYSICAL TOKEN as your second method for approving controlled meds.  If so, the above PUSH NOTIFICATION is replaced with one of these options:


b. Code Generator

Go to ID.me app and located 6-digit code you then enter into ScriptSure when prompted.


          OR


c.  Hard Token:

Insert key into your device and touch the button to approve.

 

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