Friendly and knowledgeable staff are available to help you implement and improve your experience and provide guidance on E-Prescribing when needed.
Click here to Submit a Support Ticket
Support Availability: Available 24/7/365.
- Regular Business Hours Support: Phone and email support are available 8am-8pm EST Monday-Friday.
- After Hours Support: Between 8pm-8am EST Monday-Friday and all day Saturday and Sunday, you can call and leave a voice message, submit a ticket using the above link or submit a ticket by email.
- All support voicemails, emails and tickets created are responded to by email or may be escalated to a phone call by a support representative.
- Typical response time for all cases is immediate or anytime within 1 hour.
- Email Support is available during recognized U.S. holidays; response times may be longer than 1 hour.
How to Contact Support:
Support E-Mail: support@dawsystems.com
Sales E-Mail: sales@dawsystems.com
Support Toll-Free: 1-866-755-1500 Ext. 2
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