How to Update Billing - Credit Card Update

Modified on Fri, 28 Aug at 11:28 AM

NOTE: Users that are integrated with vendor EMRs will need to reach out to their respective vendors when updating Billing

In ScriptSure, updating billing information is a breeze for any full administrator. Simply navigate to the top right corner, click on your name, and select "View Billing."

The following window will open and you can click plus sign to add or change the credit card on the account.

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Helpdesk Software by Freshdesk

Name	Host	Duration	Description
_fw_crm_v	scriptsure.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	scriptsure.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	scriptsure.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	scriptsure.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	scriptsure.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	scriptsure.freshdesk.com	2 months	Used for user authentication.
wf_order	scriptsure.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	scriptsure.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	scriptsure.freshdesk.com	Session	Denotes which filter is applied for the tickets list.