Transfer Your Existing ScriptSure Account to New Vendor

Keep your prescription history when moving to a new EMR

If your practice currently uses ScriptSure and is moving to a new EMR or e-prescribing integration, we may be able to transfer your existing ScriptSure account rather than creating a new one. Migrating your existing account allows you to retain your ScriptSure practice information and prescription history while connecting your account to your new software vendor.

TABLE OF CONTENTS

• Before You Begin
• Start your migration request
• Frequently Asked Questions

Before You Begin

Please review the following before submitting your request.

• The request must be submitted by a Practice Administrator or other authorized representative.
• Your new EMR or software vendor must have a ScriptSure integration.
• A migration fee of $50 per practice applies.
• Your practice cannot actively use ScriptSure in two different vendor systems at the same time.
• During the migration window, your existing ScriptSure account will be temporarily unavailable.
• This migration process is only necessary if the practice needs to keep their existing ScriptSure practice. Otherwise, the new vendor can create a brand new ScriptSure account through their normal setup process. If you are being blocked from creating a new practice, our support team can help.

1. Start your migration request

→ Click here to complete the Migration Request Form

You'll provide:

• Practice name
• Current software vendor
• New software vendor
• Contact information
• Authorized signature

2. We Review Your Request

Our team will:

• Verify your practice information
• Confirm authorization
• Coordinate with your new vendor
• Prepare your ScriptSure account for migration

3. Schedule Your Migration

Once everything is ready, we'll coordinate a migration date with your new software vendor. During this scheduled window:

• ScriptSure access will be temporarily unavailable.
• Prescription activity should be completed before the migration begins.

4. Migration Complete

After the migration:

• Your ScriptSure account will be connected to your new software.
• Existing prescription history and supported account data will be available in the new integration.

Frequently Asked Questions

Will I lose my prescription history?

Your ScriptSure prescription history and practice information can be transferred to your new integration.

How long does migration take?

The actual migration typically occurs during a scheduled maintenance window. Your vendor will coordinate the timing with D.A.W. Systems.

Can I prescribe during the migration?

No.

Your ScriptSure account cannot be used while the migration is taking place.

Is there a fee?

Yes.

There is a $50 migration fee per practice.

Who should complete the request?

The request should be completed by a Practice Administrator or another individual authorized to request changes to the practice's ScriptSure account.

I don't know whether my account can be migrated.

Complete the request form or contact our support team. We'll review your account and let you know whether a migration is possible.

Need Help?

D.A.W. Systems Support

support@dawsystems.com

866-755-1500