Settings Icon > Cancel Prescription

Modified on Mon, 12 Dec 2022 at 12:20 PM

Settings Icon

  • Click the settings icon below to see more options. 


  • The following options will be displayed. (For details on each option, see below.)


Cancel Prescription

  • After the script has been sent to the pharmacy, there is an option to cancel it. Selecting "Cancel Prescription" notifies the pharmacy of the cancel request. 

Note: There is no guarantee the script will be canceled. For example, if the pharmacy has already filled the script and the patient has picked it up, the script can no longer be canceled. 


  • Once you click "Cancel Prescription", the script will show "Cancellation Pending".


  • If the pharmacy approves the cancellation, the status will be updated to "Cancellation Approved".


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