Cancel Prescription:
- After the script has been sent to the pharmacy, there is an option to cancel it. Selecting "Cancel Prescription" notifies the pharmacy of the cancel request. Selecting the patient then locating the prescription and clicking the gear at the end of the row.
Note: There is no guarantee the script will be canceled. For example, if the pharmacy has already filled the script and the patient has picked it up, the script can no longer be canceled. Furthermore, NOT ALL PHARMACIES are certified for receiving Cancel Prescription Requests.
TO CANCEL - click the gear at the end of a prescription and the select CANCEL prescription:
- Once you click "Cancel Prescription" enter a reason, and the prescription will change to 'Cancellation Requested'.
- If the pharmacy approves the cancellation, the status will be updated to "Cancellation Approved".
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