NOTE: You must be a FULL ADMINISTRATOR on the account in order to complete this task.
Any user can be taken off the ACTIVE user list. Begin by clicking your name in the top right, then click SETTINGS and navigate to manage users on the left.
- From "Manage User List" under settings, click "Edit" on the row for the user. (you may need to scroll to the right or ZOOM out your browser in order to see this button
- Then, select the dropdown for "User Status".
- Select "Inactive".
- Click "Yes" when it asks if you are sure and then click COMPLETE.
- The user will then be listed under "Inactivated User".
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