Select a Pharmacy & Pharmacy Options

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Pharmacy Overview

Every pharmacy connected to the Surescripts electronic prescribing network can be searched for and found. You can send an electronic prescription to any pharmacy you find.  With that said, not all pharmacies are able to receive all types of electronic prescription orders.  For example, not all pharmacies can receive controlled prescriptions.  Furthermore, not all pharmacies can receive Compound medication orders. 

When searching for a medication, the service levels (the types of prescription messages that a pharmacy can send and receive) will be shown.  The possible pharmacy service levels are below.  If the service is present, the pharmacy can receive that type of prescription or has that service level.

• New (non-controlled prescriptions)
• Refills
• Controlled Substance
• Cancel
• Change
• Long Term Care
• Rx Fill Indicator Change
• 24-Hour
• Specialty
• Fax accepted

Search for Pharmacy

1. Find the patient in ScriptSure. Then, choose one of the options below.

a. Click the "Pharmacy" tab.

OR

b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy". 

4. Select a pharmacy by using one of the options below and click "Select" on the desired pharmacy.

a. Pharmacy Search (at top) – allows you to search for a pharmacy. Only one field is required to search. (If you are having trouble finding a pharmacy, try broadening the search criteria. For example, try searching "Walgreen" instead of "Walgreens Pharmacy".)

b. Patient Preferred: This shows a list of saved pharmacies for the patient so you can quickly select the patient's preferred pharmacy.

c. Frequently Used: This shows a list of commonly used pharmacies by your practice.

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Add a Patient Preferred Pharmacy

1. Find the patient in ScriptSure. Then, choose one of the options below.

a. Click the "Pharmacy" tab.

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Add a Frequently Used Pharmacy

1. Find the patient in ScriptSure. Then, choose one of the options below.

a. Click the "Pharmacy" tab. Then, click the heart icon to set the pharmacy as a "Frequently Used Pharmacy"

OR

b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy". 

2. Select Pharmacy

a. Search for the pharmacy

b. Click the heart to set as a frequently used pharmacy.

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Set a Patient Default Pharmacy

The default pharmacy will automatically populate when writing new scripts for the patient.

1. Find the patient in ScriptSure. Then, choose one of the options below.

a. Click the "Pharmacy" tab.

OR

b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy". 

2. To set the pharmacy as a default pharmacy, it must first be marked as a "Patient Preferred" pharmacy.

3. When the pharmacy is listed under the "Patient Preferred" pharmacies, click the icon below to set it as a default pharmacy. 

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Remove a Patient Default Pharmacy

1. Find the patient in ScriptSure. Then, choose one of the options below.

a. Click the "Pharmacy" tab.

OR

b. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy". 

2. Click the gear icon to remove the pharmacy from the patient's preferred list.

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In-House Pharmacy Routing

The steps below detail how send prescriptions to an IN-HOUSE PHARMACY for the practice. The In-House Pharmacy address is the same as the practice address, so there is no additional credentials or demographic setup for In-House routing of prescriptions.  When a prescription is created, and after the setup has been enabled, all prescribers will be able to send to the In-House Pharmacy in the normal prescribing workflow.

 1.  To turn on lick on "Current Practice" on the left hand corner in ScriptSure:

2.  When the "Current Practice" window opens, click the gear icon right across the practice you'd like to select and then click                             "Manage Practice":

3. Then click on "Practice Settings"

4. Scroll down to see "Pharmacy" on the right part of the screen. Put a check mark across In-house Pharmacy to turn on this feature for prescribing:

After that setting is turned, if there is a user that is functioning as a pharmacist filling the prescriptions, the user must have the following setting turned on so they can mark off medications as filled.  The user would need to click on their name on the upper right part of the sn >My Profile>User Settings>Miscellaneous. Here are the steps:

1. Click on your name at the top right corner. Choose "" from the drop-down menu.

2. Click "User Settings" then put a check mark across "User Fills In-House Pharmacy Prescriptions" under "Miscellaneous."

Routing to In-House Location

1. Select a patient.

2. Select a prescription (dose, # and SIG).

3. At the prescription preview window, modify the prescription as needed.

4. When ready to route the prescription, click the pharmacy button at the bottom of the screen. Note: The pharmacy area does not need to be completed.

In-House Pharmacy User Messages

For users that are setup with privileges to FILL In-House Pharmacy prescription orders, the Messages window will have a pending view for the user to see all pending prescriptions that need filling.  The user from this one screen can see all pending orders and Fill or Decline them under the Pending In-House Pharmacy selection.  

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See Pharmacy on a Map

1. Find the patient in ScriptSure. Then, choose one of the options below.

a. Click the "Pharmacy" tab.

OR

2. Start creating a prescription. From the Prescription Preview screen, click "Set Pharmacy" or "Change Pharmacy". 

3. Search

a. Search for the pharmacy. 

b. Once you find the pharmacy, set it as a Patient Preferred Pharmacy then click the orange location icon below to show the pharmacy on a map.

4. The map will be displayed on a new tab with information about the pharmacy.

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