Approve Controlled Substances with MFA+ Feature (Step by Step)

ScriptSure now includes a new feature to allow medical providers to approve controlled substances easier.  Traditionally, the process for approving a controlled substance is to Log in to ID.me with a username and password and then approve via the ID.me app by push notification, code generator or use a FOB to approve.

The following new feature called EPCS MFA+ allows medical providers to avoid having to login with their ID.me username and password every time a controlled prescription is going to be sent.  Instead, medical providers can create a 4-digit code to replace the ID.me login.  This new feature carries the additional benefit of no longer accessing a separate window controlled by ID.me.  Users no longer need to account for pop-up blocker and cross-site traffic enablement in the browser and on the device being used.

Both existing and new medical provider users of ScriptSure follow the same process to setup their EPCS MFA+.  Supporting users cannot setup EPCS MFA+ for their profile.

The primary setup of ID.me account is STILL REQUIRED FOR ALL PROVIDERS.  The setup of EPCS MFA+ is secondary to the provider’s ID.me account setup.

1. Prescribe a controlled medication and "Send to Pharmacy".

OR Approve a controlled substance from your queue.

2. Instead of logging into ID.me, you will be prompted to confirm your passcode by entering the code you previously set up in ScriptSure.

3. Next, complete your preferred MFA option. Options include: 

• Push Notification

• Code Generator

Note: You can change to another approved MFA option by clicking here.

Note: To set up new MFA options or manage your ID.me account, click here.

4. In this example, I am using the Code Generator, so I will enter the code from the Authenticator app on my phone.

5. Your verification is complete once both steps have been finished.

6. As the last step, click on "Approve And Send".

Demo: (Click the image below to walk through the process of setting up MFA+)