Pending Prescription Alerts

Here's how a provider can disable text and/or email alerts. A provider is anyone with a DEA/NPI number and authorized to send prescriptions in ScriptSure.

Note: When alerts are turned on at the practice level it means each Provider will have the option of receiving an SMS text and/or email alert. 

Example: If only SMS text messages are turned on by the administrator, then the Providers will ONLY be able to receive SMS text alerts.

View and edit the appropriate options as desired and make sure to click "Save" once done:

• SMS Text Messages: Turning this setting on (slide right) pushes the application to send SMS text alerts to a provider’s cell phone.
• Email Messages: Turning this setting on (slide right) pushes the application to send email alerts to the provider's email address.
• Do Not Disturb: Allows a user to set a do not disturb Start and End period.  During the do not disturb period, the Provider will not receive SMS text or email messages regarding the pending prescription alerts.