How to Inactivate Users

How to Inactivate Users

Note: ONLY Full Administrators can manage users

1. Login to the ScriptSure and click your name in the top right.  Then click Manage Practices and Users and select the practice.   When the user list opens follow the steps below.  As an admin, you can also access the Platform https://manage.scriptsure.com/

2. On the Home tab, search for the user to be inactivated and select from the results. You can refine these results by using any of the checkboxes to the right of the Search bar. You can also search for a user by clicking on the "Users" tab and again refining your search to the right of the search bar.

3. Select the desired user by clicking the "View" button, and click "Inactivate User" on the User profile page.

4. On the resulting popup choose to either inactivate the user or cancel.

5. The user is shown as inactivated when the "Inactivate User" button has changed to "Activate", and the user summary has turned red.