Setup of Bamboo and Logicoy

Bamboo Integration Guide

Bamboo would sometimes send a ticket through ScriptSure Support Email with a user/practice's PMP Gateway credentials. When you receive these types of tickets, you'll have to enter the credentials provided into the user/practice's account. Here's how you do it:

1. Log into manage.scriptsure.com.

2. Search for the practice mentioned in the ticket. (You can find this in the ticket's title).

3. Once you have the practice open in ScriptSure. Go back to the ticket and click the "Read the message" button. 

4. This will then open a new tab where you will be told that this is a protected message, simply click the "Sign in with a One-time passcode" button to proceed.

5. Wait for a few seconds and a new ticket will appear in Freshdesk with the one-time passcode. Enter that passcode into the tab where you were trying to access the protected message.

6. Once you have access to Bamboo's Encrypted Message, you will find the PMP Credentials for the practice. Go back to your manage.scriptsure.com to and click the edit button for the practice.

7. Once the "Update Practice" window appears, scroll down to "PMP Gateway Credentials" and enter the PMP Credentials you found in the encrypted message you got from Bamboo.

8. While here, make sure that the practice has a Prescriber's NPI is entered in the Facility NPI field.

DONE!