Practice Settings Overview

1. Log into ScriptSure Manage site: https://manage.scriptsure.com/login

2. Click on the "Practices" tab, search then select the practice that you want to review by clicking the "View" button. 

3. Once you're in the Practice view, you can go to your Practice settings by clicking the "Practice Settings" button found on the top-right of the Practice page.

Practice Settings Categories

Pending Prescription Alerts:

On the same screen, you'll see "Pending Prescription Alerts" where you can:

• Slide the toggles to the right to activate SMS or Email Notifications for all providers within the practice.
• Customize a Default Message that providers will receive, ensuring it contains all necessary information.
• Alert Interval allows you to set intervals between follow-up reminders.
• Do not Disturb allows for an admin to set a do not disturb Start and End period.  During the do not disturb period, the providers will not receive SMS text or email messages regarding the pending prescription alerts.

Notifications and Alerts:

Administrators have the flexibility to edit or activate notifications for specific checks and precautions listed below.

Toggle the corresponding switch to activate or deactivate the notification/alert as per your preference:

1. Patient Allergy Check: Receive alerts regarding patient allergies to prevent adverse reactions.

2. Drug to Drug Interaction Check: Stay informed about potential interactions between prescribed medications.

3. Drug Tolerance Level: Receive notifications related to drug tolerance levels for accurate dosage management.

4. Drug to Food Interaction Check: Be alerted about possible interactions between drugs and food items.

5. Polypharmacy Check: Monitor and manage cases involving multiple medications to avoid complications.

6. Duplicate Therapy Check: Get alerts regarding duplicate therapies to ensure optimal treatment plans.

7. Additive Side Effect Check: Receive notifications about additive side effects of medications.

8. Additive Side Effect to Condition: Stay informed about potential side effects related to specific patient conditions.

9. Drug to Disease Condition Check: Be alerted about drug interactions concerning specific disease conditions.

10. Geriatric Precaution: Receive notifications regarding precautions for geriatric patients.

11. Lactation Precaution: Stay informed about medication precautions for lactating patients.

12. Pediatric Precaution: Receive alerts related to medication precautions for pediatric patients.

13. Pregnancy Precaution: Be alerted about medication precautions for pregnant patients.

14. Patient Drug Comment Check: Stay informed about any specific drug-related comments for patients.

15. Warn No Diagnosis Entered: Receive warnings if no diagnosis is entered for a patient.

16. Warn No Allergy Entered: Be alerted if no allergy information is entered for a patient.

17. Opioid Limits (Duration check for patients under age of 18): Receive alerts related to opioid duration limits for patients under 18 years old.

18. Opioid Limits (Duration check for patients over age of 18): Be alerted about opioid duration limits for patients over 18 years old.

Advanced Practice Settings

• General Settings
  1. Chart ID/MRN: This setting allows users to define the format for displaying patient Chart ID or Medical Record Number (MRN).
  2. Permissions: Users can set permissions to enable all supporting users to prescribe for all providers within the practice.
  3. Prescription Layout: Customize the prescription layout for printing on 8 1/2 x 11 paper to enhance compatibility and readability.
  4. Do Not Show Drug Awareness Banner ADs: Check to disable Drug Awareness Banner ADs
  5. Session Timeout: Set the duration after which inactive sessions will automatically log out to ensure security and privacy.
• Practice Settings

  1. Allow Queued Prescription to be Edited by Any Provider or Prescribe Using Approved Supporting User at the Practice: Enable or disable other Provider or Supporting Users allowed to queue prescriptions to another Provider to edit a queued prescription.

  2. Remove Agent Designation from Controlled Prescriptions: Enable or disable other Providers from approving a prescription queued to a specific Provider.

  3. Chronic Selection on Prescription: Enable or disable the chronic selection feature on prescriptions for streamlined medication management.

  4. Set as No Expiration Date (Chronic) by Default: Checking this box makes all new prescriptions to be set with no expiration date by default.

  5. Include Days Supply on non-controlled prescriptions (electronic and printed rxs): Days Supply is sent to the pharmacy when sending non-controlled prescriptions.

  6. Include Days Supply on controlled prescriptions (electronic and printed rxs): Days Supply is sent to the pharmacy when sending non-controlled prescriptions.

  7. Require Insurance on Prescription: Specify whether insurance information is mandatory on prescriptions.

  8. Require Diagnosis on Prescription: Determine whether a diagnosis is mandatory when issuing prescriptions.

  9. Require Allergy before Prescription can be Sent: Dictate whether allergies is mandatory on prescriptions. 

  10. Require Max Daily Dose on Prescription: Ascertain whether Max Daily Dose is mandatory on prescriptions.

  11. Only Basic and Full Admins Can Modify Order Sets/Compounds/Specialty meds: Check to restrict any user that's not a Basic or Full Administrator from editing Order Sets/Compound/Specialty Meds.

  12. Change Request Time Lapse: Set the allowable timeframe for sending change requests.

  13. Delivered Formats on Medication Dropdown: Customize the display format for medication options in dropdown menus.

  14. Add Days to the Expiration Date: Extend the expiration date of prescriptions by adding extra days.

• Vendor Compounds and Order Sets

  1. Do Not Show Vendor Compounds: Removes Compound Medications shared from your Vendor in your Compound Medication list.

  2. Do Not Show Vendor Order Sets: Removes Order Sets shared from your Vendor in your Compound Medication list.

• Pharmacy Settings

  1. In-House Pharmacy: Indicate whether the practice has an in-house pharmacy.

  2. Save Practice Pharmacies to Favorite List Automatically: Automatically save practice pharmacies to the favorite list for convenient access.

  3. Save Pharmacies from Drug History Download to Patient Chart: Choose to save pharmacies from drug history downloads directly to patient charts.

  4. Show Practice Frequently Used Pharmacy List: Display the list of frequently used pharmacies for quick selection during prescribing.

• Electronic Prescriptions

  1. Patient Eligibility Requests: Enable or disable the option to request patient eligibility information electronically.

  2. Formulary Search: Enable formulary search functionality to check medication coverage and formulary status.

  3. Download Drug History: Enable or disable the automatic download of drug history for patient charts.

  4. Show Drug History Confirmation: Choose whether to display a confirmation message when downloading drug history.

NOTE: Settings shown above in purple can only be edited by DAW staff. Please open a ticket with our team at support@dawsystems.com.