TABLE OF CONTENTS

Navigate to User Settings

• Pending Prescription Alerts

Navigate to User Settings

• Login to ScriptSure: www.scriptsure.com.
• Click your name in the top righthand corner.

• Select "Settings"

• Navigate to User Settings

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Pending Prescription Alerts

The steps below detail how a provider can disable text and/or email alerts. A provider is anyone with a DEA/NPI number and authorized to send prescriptions in ScriptSure.

Go the Settings>User Settings>Pending Prescription Alerts to set the appropriate options.  

SETTINGS AND HOW TO DISABLE ALERTS FOR A USER

1. When the Settings Window opens, click Pending Prescription Alerts under the User Settings:

2. In the Screenshot below, set the other options to disable SMS text messages and/or Email Messages based on your preferences. 

Note: When alerts are turned on at the practice level it means each Provider will have the option of receiving an SMS text and/or email alert. 

Example: If only SMS text messages are turned on by the administrator, then the Providers will ONLY be able to receive SMS text alerts.

3. View and edit the appropriate options as desired:

• Alert Sending Disabled: This allows for a user to deactivate the sending of alerts (slide right).
• Disable SMS Text Messages: Disabling this setting (slide right) stops the application from sending SMS text alerts to a provider’s cell phone.
• Disable Email Messages: Disabling this setting (slide right) stops the application from sending email alerts to the provider's email address.
• Do Not Disturb: Allows a user to set a do not disturb Start and End time period.  During the do not disturb period, the Provider will not receive SMS text or email messages regarding the pending prescription alerts.

4. Click Save and then Close in the bottom left to store the changes:

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